Terms & Conditions
Jules Custom Enterprise LLC
Effective Date:** [February 9,2022]
Last Update Date: [May 31,2025]
1. ACCEPTANCE OF TERMS
By engaging Jules Custom Enterprise LLC's services, placing orders through our website at www.julesmultiservice.com, or contacting us for services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
2. COMPANY INFORMATION
Company Name:** Jules Custom Enterprise LLC
Website:** www.julesmultiservice.com
Services:** Custom embroidery, DTF transfers, custom gifts, event planning, apparel design, and related multi-service offerings.
3. SERVICES PROVIDED
Jules Custom Enterprise LLC provides multi-service solutions including but not limited to:
- Custom embroidery services
- Direct-to-Film (DTF) transfer printing
- Custom gift creation and personalization
- Event planning and coordination
- Custom apparel design and production
- 360° apparel design mockups
- Related creative and custom services
4. ORDERS AND PAYMENTS
4.1 Order Acceptance
All orders are subject to acceptance by Jules Custom Enterprise LLC. We reserve the right to refuse or cancel any order at our discretion.
4.2 Pricing
Prices are subject to change without notice. Final pricing will be confirmed before order processing begins.
4.3 Payment Terms
- Payment terms will be specified for each individual order
- Deposits may be required for large or custom orders
- Final payment is due before order completion and delivery
- Accepted payment methods will be communicated during order placement
4.4 Custom Orders
Custom orders require detailed specifications and may require design approval before production begins.
5. INTELLECTUAL PROPERTY
5.1 Customer-Provided Content
Customers are responsible for ensuring they have the legal right to use any logos, designs, images, or content provided for custom work. Jules Custom Enterprise LLC is not responsible for copyright or trademark infringement claims related to customer-provided materials.
5.2 Original Designs
Any original designs created by Jules Custom Enterprise LLC remain our intellectual property unless otherwise agreed upon in writing.
6. PRODUCTION AND DELIVERY
6.1 Timelines
Production timelines will be provided with each order confirmation. Timelines are estimates and may vary based on order complexity and current workload.
6.2 Delivery
Delivery methods and costs will be determined based on order specifications and customer location.
6.3 Force Majeure
Jules Custom Enterprise LLC is not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, supplier issues, or equipment failures.
7. QUALITY ASSURANCE AND RETURNS
7.1 Quality Standards
We maintain high quality standards for all products and services. Any quality concerns should be reported within 48 hours of delivery.
7.2 Custom Items
Due to the personalized nature of our services, custom items are generally non-returnable unless there is a defect in materials or workmanship.
7.3 Defective Items
We will repair or replace defective items at no charge when the defect is due to our error or material failure.
8. LIABILITY LIMITATIONS
Jules Custom Enterprise LLC's liability is limited to the value of the specific order in question. We are not liable for indirect, incidental, or consequential damages.
9. CUSTOMER RESPONSIBILITIES
9.1 Accurate Information
Customers must provide accurate specifications, designs, and contact information.
9.2 Design Approval
Customers are responsible for reviewing and approving designs before production begins.
9.3 Content Rights
Customers warrant they have the right to use all content provided for custom work.
10. PRIVACY POLICY
We respect customer privacy and will not share personal information with third parties except as necessary to complete orders or as required by law.
11. EVENT PLANNING SERVICES
For event planning services, additional terms may apply including:
- Venue requirements and restrictions
- Catering guidelines and food safety compliance
- Cancellation policies specific to event services
- Coordination with third-party vendors
12. MODIFICATIONS TO TERMS
Jules Custom Enterprise LLC reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website with the effective date.
13. DISPUTE RESOLUTION
Any disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to applicable state and federal laws.
14. SEVERABILITY
If any provision of these Terms & Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. CONTACT INFORMATION
For questions about these Terms & Conditions or our services, please contact:
Jules Custom Enterprise LLC**
Website: www.julesmultiservice.com
[Insert additional contact information as needed]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.**
