Jules Custom Enterprise LLC
You Have Questions.
We Have Real Answers.
We know ordering custom printing, booking a bounce house, or planning an event can feel overwhelming. Real answers, plain language, no runaround β right here.
π Skip the Reading β Call 832-322-3449β40+ QuestionsAnswered below
β±οΈSame-Day ResponseMonβSat 9AMβ6:30PM
π»Zoom / FaceTimeFree consultations
πShips NationwideAll 50 states
πHouston, TXGreater Houston served
βΉοΈ General
π Apparel
π¨οΈ DTF & UV DTF
π¨ Banners & Signs
π Event DΓ©cor
π° Rentals
β‘ Generators
π¦ Shipping
π³ Payment
Applies to All Services
βΉοΈ General Questions
Q
What areas do you serve?
We are based in Houston, Texas and serve the Greater Houston area β including Pearland, Sugar Land, Katy, Pasadena, Baytown, The Woodlands, and surrounding cities.
For custom printing and apparel, we ship anywhere in the country. For events, rentals, and dΓ©cor, delivery is included within 25 miles. A travel fee applies beyond that β we'll always tell you upfront.
For custom printing and apparel, we ship anywhere in the country. For events, rentals, and dΓ©cor, delivery is included within 25 miles. A travel fee applies beyond that β we'll always tell you upfront.
Q
Do you have a storefront I can visit?
JCE LLC is a fully mobile and online business β we bring our services to you. For consultations on custom orders and projects, we offer free Zoom or FaceTime video calls so we can go over every detail face to face, no matter where you are. Call or text 832-322-3449 to schedule yours.
Q
How far in advance should I book or place my order?
It depends on the service:
- Events, rentals, and party dΓ©cor: Book 2β4 weeks in advance β especially for weekends and holidays
- Custom printing and apparel: 5β7 business days is standard. Rush may be available
- Banners and signage: Typically 3β5 business days after design approval
The earlier you reach out, the better we can take care of you. If you have a hard deadline, tell us right away.
Q
Do you require a deposit?
Yes. Most bookings and custom orders require a non-refundable deposit to hold your date or begin production. This protects your spot and ensures our team is fully dedicated to your order. The remaining balance is due before delivery, at setup, or a few days before your event. We will always tell you exactly what's owed and when before you commit to anything.
Q
What payment methods do you accept?
We keep it flexible. We accept major debit and credit cards, Zelle, Cash App, and online invoices sent directly to your email. Full payment must clear before we release, deliver, or set up your order.
Q
Can I see samples or examples of your work?
Absolutely. View photos throughout this website and on our social media β Facebook, Instagram, and Pinterest β where we post real orders from real Houston customers regularly. Physical samples are available on request.
Follow Jules Custom Enterprise on Facebook to see our latest work!
Follow Jules Custom Enterprise on Facebook to see our latest work!
Q
What is your cancellation policy?
- Events and rentals: Cancellations 7β10+ days before your event may receive a partial credit toward a future booking
- Print orders: Cancellations at least 48 hours before production begins may receive a partial credit
- Rush orders and all deposits are non-refundable once work has started or your date has been held
If something comes up, contact us right away at 832-322-3449. We'll always work with you to find the best solution.
Q
Are you licensed and insured?
Yes. JCE LLC carries appropriate business liability coverage and is SAM.gov registered for government contracting with an active CAGE Code and UEI on file with the federal government. We are also a Certified Second Chance Employer β our operations are fully documented and compliant.
T-Shirts, Hoodies, Uniforms, Hats & More
π Custom Apparel & Textiles
Q
What types of apparel items do you offer?
We work with t-shirts, hoodies, sweatshirts, polos, uniforms, hats, bags, and more β available in a variety of brands, sizes (S through 5XL), and colors. Tell us what the items are for and we'll guide you in the right direction.
Q
What printing methods do you use?
We use DTF transfers, vinyl, and embroidery β choosing the best method based on your design, fabric, and quantity:
- DTF β Best for full-color, detailed, or photographic designs
- Vinyl β Great for bold, clean single-color designs and lettering
- Embroidery β Premium look for logos on hats, polos, and jackets
Q
Is there a minimum order quantity?
No large minimums. We handle single pieces all the way up to bulk orders. Ordering one or two shirts is totally fine β the price per piece is simply lower on larger quantities.
We keep your files on record so reordering is fast and easy whenever you're ready for more.
Q
Can I mix sizes and colors in one order?
Yes β as long as the design stays the same across all pieces, you can mix and match sizes and colors freely. This is common for family reunions, team shirts, company uniforms, and events.
Q
Will I see a proof before you start printing?
Yes β always. We send a digital mockup for your approval before production begins. Nothing goes to print until you confirm everything is exactly right. Once you approve and production starts, changes cannot be made.
Q
How do I care for my custom shirts so they last?
- Turn garments inside out before washing
- Wash in cold water
- Tumble dry low or hang dry
- Avoid bleach and high heat β both break down the print over time
Heat Transfers, Gang Sheets, Cups & Hard Surfaces
π¨οΈ DTF & UV DTF Transfers
Q
What are DTF and UV DTF transfers?
DTF (Direct-to-Film) transfers are full-color prints you heat-press onto garments β t-shirts, hoodies, hats, bags, and most fabrics. The result is vibrant, durable, and wash-resistant.
UV DTF transfers are for hard surfaces like cups, tumblers, mugs, and glass. They peel and stick β no heat press needed. Waterproof and long-lasting.
UV DTF transfers are for hard surfaces like cups, tumblers, mugs, and glass. They peel and stick β no heat press needed. Waterproof and long-lasting.
Q
Do you sell transfers only, or can you press them for me?
We can do both. If you have a heat press, we'll sell you ready-to-press transfers with full pressing instructions. If you need the complete service, we'll handle the printing AND the pressing β you receive the finished product ready to wear or use.
Q
What file format do you need for my design?
Best to send a high-resolution PNG with a transparent background β at least 300 DPI for clean, sharp prints. PDF files also work well.
Send files to 1julescustom@gmail.com β we accept PNG, PDF, SVG, and AI formats.
Q
What are gang sheets and how do they save money?
A gang sheet is a single large print sheet where we pack multiple designs β or multiple copies of the same design β as efficiently as possible. Instead of printing each separately, you get everything on one sheet at a lower cost per piece. Ideal if you have several different designs or want extras on hand.
Q
Do you provide pressing instructions with transfers?
Yes β every order comes with our recommended temperature, pressure, and press time so you get consistent, professional results every time. If you're new to pressing, we're happy to walk you through it β we even offer Zoom or FaceTime walkthroughs.
Vinyl Banners, Yard Signs, Backdrops & Retractable Stands
π¨ Banners, Yard Signs & Signage
Q
What sizes and signage products do you offer?
- Vinyl banners: 2x4, 2x6, 2x8, 3x6, 4x8, and 4x10 feet
- Yard signs: 18x24" and 24x36" with H-stake wire included
- Photo backdrops: 5x7, 6x8, 8x8, and 8x10 feet
- Retractable banner stands: 33" and 47" wide with carrying case
- Bundle deals: Stand + printed banner for best value
Q
Are your banners weather-resistant for outdoor use?
Yes. Our outdoor banners are printed on weather-resistant vinyl that holds up against normal sun and rain. All banners include grommets and hemmed edges to prevent tearing. For extended outdoor use, we recommend storing them when not in use to maximize their lifespan.
Q
Can you design my banner if I don't have artwork?
Yes β we offer full design services. Just tell us what you want it to say, your colors, and any photos or logos you'd like included. We'll create something professional for you. If you already have a design, send it and we'll check it for print readiness.
Send files to 1julescustom@gmail.com β we accept PNG, PDF, SVG, and AI.
Q
How long does banner and signage printing take?
Standard turnaround is 3β7 business days depending on the product and quantity β starting after design approval. Rush options may be available. Approving your proof quickly helps us get your order out faster.
Q
Can I reorder the same banner later?
Absolutely. We keep your approved files on record, so when you're ready to reorder we can jump straight into production without starting over. Just reach out and let us know what you need.
Balloon Arches, Garlands, Backdrops & Themed Setups
π Event DΓ©cor & Balloon Designs
Q
What types of events do you decorate?
We decorate for all kinds of events β birthdays, Sweet 16s, baby showers, gender reveals, graduations, weddings, anniversaries, corporate events, quinceaΓ±eras, and holiday parties β indoor and outdoor. If you have an event worth celebrating, we want to be part of it.
Q
What dΓ©cor services do you offer?
Through our Party Zone Time division we provide:
- Balloon arches, garlands, bouquets, columns, and walls
- Custom photo backdrops and step-and-repeat displays
- Tables, chairs, linens, and tents for complete event setups
- Themed dΓ©cor packages matched to your colors and style
- Slumber Party TeePee setups for kids' overnight events
Q
Do you handle setup and teardown?
Yes. Our team handles full setup and teardown for all dΓ©cor that is rented or requires structure installation β balloon arches, garlands, backdrop frames, and more. Some items like balloon bouquets may be left with you to keep. We'll clarify exactly what's included when you book.
Q
How long will the balloons last?
- Indoor air-filled dΓ©cor: Can last several days or longer in a climate-controlled space
- Outdoor dΓ©cor: Duration varies based on heat, sun, and wind β outdoor balloons may deflate or pop faster in Houston's heat
Bounce Houses, Water Slides, Combos, Obstacle Courses & Helium Tanks
π° Party Rentals & Bounce Houses
Q
What types of rentals do you offer?
Through Jules Bounce World we offer classic bounce houses, water slides, combo bouncers, obstacle course inflatables, and helium tank rentals for DIY balloon decorating. Every rental includes delivery, setup, and post-event cleanup at no extra charge β you enjoy the party, we handle everything else.
Q
How long is a standard rental?
A standard rental covers a 4 to 8 hour window depending on the unit and your needs. Extended time may be available for an additional fee. We'll confirm the exact time window at booking so there are no surprises on your event day.
Q
What space and power requirements do you need?
Every inflatable needs a clear, level surface with enough room around the unit, plus access to a standard power outlet within range. Exact dimensions vary by unit β we confirm requirements when you book.
No power outlet? Ask about adding a generator rental to your booking β see the Generators section below.
Q
Are your inflatables cleaned and sanitized?
Yes β every unit is thoroughly cleaned and sanitized between every event. Your family's safety and hygiene is a priority to us. We take pride in showing up with equipment that is clean, well-maintained, and in proper working condition.
Q
What happens if something gets damaged?
The renter is responsible for damage caused by misuse, neglect, or failure to follow safety rules. Normal wear and tear is covered on our end. Before we leave after setup, we walk you through the equipment and review our rental agreement together. No surprises β ever.
Outdoor Events, Inflatables, Sound & Lighting Power
β‘ Generators & Power
Q
Do you provide generators for outdoor events?
Yes β and if you're renting a bounce house for an outdoor event, a generator is a must. We provide generators sized to safely handle your inflatables, sound equipment, and lighting all at once. Don't risk your bounce house cutting off mid-party β add a generator and keep the power running all event long.
Q
Is fuel included with the generator rental?
Most rentals include enough fuel for the agreed rental period. If your event runs longer or requires additional fuel, that will be discussed and priced separately. We'll always be upfront about what's included before your event day β no surprises.
Q
Who sets up the generator?
Our team handles everything. We deliver, position, and connect the generator to your inflatables and equipment. Before we leave, we'll walk you through basic operation and safety guidelines. You don't need any technical knowledge β we take care of it.
Q
What if there's a power issue during the event?
Contact us immediately at 832-322-3449. We'll walk you through troubleshooting steps over the phone first. If the issue requires us to come out, we'll dispatch help as quickly as possible. Our goal is to make sure your event goes smoothly from start to finish.
Keep our number saved before your event day β we're reachable during your rental window.
Delivery & Nationwide Shipping
π¦ Shipping & Delivery
Q
Do you ship custom printing orders?
Yes β all custom printing orders ship to all 50 states nationwide. This includes DTF transfers, UV DTF transfers, custom banners, yard signs, funeral programs, and edible cake toppers. Shipping costs are calculated based on order size, weight, and destination.
Q
How long does shipping take?
Shipping time is in addition to production time. After your order is produced (typically 3β7 business days), standard shipping generally takes 3β5 business days depending on your location. Expedited shipping may be available β contact us if you have a tight deadline.
Q
Is local delivery available for Houston customers?
Yes. Local Houston-area customers can arrange local delivery or contactless handoff for print orders. For event rentals and on-site services, delivery is always included within our service radius. Contact us when placing your order to arrange the best delivery option for you.
Billing & Pricing
π³ Payment & Pricing
Q
What payment methods do you accept?
We accept major debit and credit cards, Zelle, Cash App, and online invoices sent to your email. Full payment must clear before we release, deliver, or set up your order. Our website store also accepts card payments securely through Stripe.
Q
Are there any hidden fees?
Never. We believe in full transparency on pricing. Your quote clearly itemizes all costs before you confirm anything. Travel fees beyond our service radius are always disclosed upfront. If anything changes in scope, we discuss it with you first β no surprise charges, ever.
Q
Do you work with government agencies or nonprofits?
Yes. JCE LLC is SAM.gov registered and government contracting ready with an active CAGE Code (18KQ6) and UEI (W4ZDWGJCAKN7). We work with government agencies, nonprofits, and community organizations. Visit our Government Contracting page or contact us directly to discuss your project.
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Free β No Obligation
Not Sure Where to Start? Book a Free Zoom or FaceTime Consultation
You don't need to have it all figured out before reaching out. Tell us what you're thinking β a birthday party, a bulk shirt order, an event setup, a lawn quote β and we'll walk you through the entire process face to face. Call or text 832-322-3449 to schedule yours today.
Still Have a Question?
We're real people running a real Houston business. If something isn't covered here, just reach out β we respond fast and always give you a straight answer. MonβSat, 9:00 AM β 6:30 PM.